What is your returns policy?
We really hope you will love your order however, if for any reason your order is not as you expected we will be more than happy to exchange or a refund the order (excluding the original cost of delivery) This is however on the condition that the item/s are returned complete, in perfect condition, unused and with the original packaging and within 14 days. Please contact us via email at firstname.lastname@example.org, if you are planning to return to us.
Please note this doesn’t apply to non-standard, bespoke, customised or special-order products. (Please see our terms and conditions regarding this)
Refunds will be processed within five working days of receipt of the item. You will be notified by email when this has been processed. Depending on the terms set by your bank, this should show in your account within 7–10 working days.